Instructions for requesting collection using LRGMT portal
Go to lrgmt.com/collect
DO NOT USE this portal if the sample requires collection in SINGAPORE, CHINA, or PANAMA. For these countries please contact FOBASsamples@lr.org for assistance and collection.
All boxes with an * must be completed.
Boxes without an * are optional.
Start at the top left.
Pickup information
COLLECTION COUNTRY
| Enter the country where the sample is located. The “drop down box”
will suggest countries as you type, click to enter. If your country is not
listed please contact FOBASsamples@lr.org. This information will
automatically transfer to the shaded box in the right hand column.
| COLLECTION CITY
| Enter the city where the sample is located. Use the English spelling of
the city. The “drop down box” will suggest cities as you type, click to
enter. Please be aware that there will be several seconds delay as the
system tries to locate the city name in the DHL database. This information will
automatically transfer to the shaded box in the right hand column.
| POSTAL CODE
| This box is optional because some locations do not use postal codes.
Completing the box with the correct code will assist DHL in locating
the collection address. This information will automatically transfer to
the shaded box in the right hand column.
| PICKUP DATE
| Enter the date on which you require the collection to be made.
| PICKUP TIME
| Enter the time at which you require the collection to be made.
| PACKAGE
| Enter the number of packages to be collected. Please note that a
maximum of three (3) samples for each vessel can be transported as
one package. If there are more than three (3) samples to be
transported you will have to select “add another package”.
| IMO NUMBER
| This must match the vessel's IMO number exactly.
| VESSEL NAME
| This must match the vessel's name.
| BUNKER PORT
| Enter the port where the sample was bunkered. Please be aware that
this may not be the same port/city from where the sample is being
sent.
| |
Go to top right.
Full collection information
COMPANY NAME
| Enter the full Company name of where the sample can be collected.
| CONTACT NAME
| Enter the name of the person who can be contacted at this Company
regarding this collection.
| ADDRESS (line1)
| Enter the first line of the address. Use the following two address lines
to add more information. This will help DHL to locate the correct
collection address.
| COLLECTION CITY
| This will be automatically completed when you enter the details in
the left hand column.
| POSTAL CODE
| This will be automatically completed when you enter the details in
the left hand column.
| COLLECTION COUNTRY
| This will be automatically completed when you enter the details in
the left hand column.
| PHONE
| Enter the telephone number of the Company or the direct line of the
contact person.
| AGENT’S EMAIL
| Enter the email address of the Company or the contact person.
| REQUESTER’S EMAIL
| Enter the individual email of the person or vessel requesting the
collection.
| INFORMATION FOR DHL
| Add any other information that is important to DHL. “Pick up at
Reception” or “Office closes at …” or “contact Steve on telephone
number…”
| |
Submitting a request
Check you have entered all the information correctly and click REQUEST.
The page will update and show you the collection request information.
Please check the information carefully because the collection date and time may not be the same as your request. This is because the collection will be made by the local DHL agency and they may not be able to collect on certain dates and times.
If you agree to the date and time of collection offered by DHL, then click CONFIRM.
The page will update and generate three downloadable documents. Please save these for your records and print them ready to hand to the DHL driver.
Both DHL and LRGMT will be automatically alerted of the collection, you do not need to contact them.
You have completed the process. DHL will now collect the shipment for transportation.