LR FOBAS – Sample Collection Guide
Go to page https://lrgmt.com/collect in a different browser window.
DO NOT USE this collection mechanism if the sample requires collection in SINGAPORE, CHINA, or PANAMA. For these countries please directly contact FOBASsamples@lr.org for assistance and collection.
On the form, all boxes with an * must be completed (except for postcode, in certain cases).
Boxes without an * are optional.
Start at the top left.
Pickup information
COLLECTION COUNTRY
| Enter the country where the sample is located. The “drop down box”
will suggest countries as you type, click to enter. Once picked, this
information will automatically transfer to the shaded box in the right hand column.
If your country is not listed, please contact FOBASsamples@lr.org.
We may need to arrange collections on your behalf.
| COLLECTION CITY
| Enter the city where the sample is located.
Start typing the start of the name, and the “drop down box” will suggest cities as you type,
then click on a suggestion to pick it.
This information will automatically transfer to the shaded box in the right hand column.
| It is important that we match DHL's version of the city name, so we use DHL's database to check names and find matches. This lookup can take a second or two, so please be patient. Try the English spelling of the city first since DHL's database is more likely to have that version, but it sometimes includes alternative versions of the name. For a few locations, we need to collect suburb information. Where DHL recognises different suburbs, the list of suggestions will include the suburb name in brackets. You need to pick entry with the appropriate suburb. POSTAL CODE
| This box is optional because some locations do not use postal codes.
Completing the box with the correct code will assist DHL in locating
the collection address. This information will automatically transfer to
the shaded box in the right hand column.
| PICKUP DATE
| Enter the date on which you require the collection to be made.
| PICKUP TIME
| Enter the time at which you require the collection to be made.
| PACKAGE
| Enter the number of packages to be collected. Please note that a
maximum of three (3) samples for each vessel can be transported as
one package. If there are more than three (3) samples to be
transported you will have to select “add another package”.
| IMO NUMBER
| This must match the vessel's IMO number exactly.
| VESSEL NAME
| This must match the vessel's name.
| BUNKER PORT
| Enter the port where the sample was bunkered. Please be aware that
this may not be the same port/city from where the sample is being
sent. This field uses auto-complete with the names of ports in our system,
so please start typing and pick one of the suggestions. Or you can ignore the
suggestions and enter your preferred port name.
| |
Go to top right.
Full collection information
COMPANY NAME
| Enter the full Company name of where the sample can be collected.
| CONTACT NAME
| Enter the name of the person who can be contacted at this Company
regarding this collection.
| ADDRESS (line1)
| Enter the first line of the address. Use the following two address lines
to add more information. This will help DHL to locate the correct
collection address.
| COLLECTION CITY
| This will be automatically completed when you enter the details in
the left hand column.
| SUBURB
| This will be automatically completed when you enter the details in
the left hand column, if relevant for the location you picked.
| POSTAL CODE
| This will be automatically completed when you enter the details in
the left hand column.
| COLLECTION COUNTRY
| This will be automatically completed when you enter the details in
the left hand column.
| PHONE
| Enter the telephone number of the Company or the direct line of the
contact person.
| AGENT’S EMAIL
| Enter the email address of the Company or the contact person.
| REQUESTER’S EMAIL
| Enter the individual email of the person or vessel requesting the
collection.
| INFORMATION FOR DHL
| Add any other information that is important to DHL. “Pick up at
Reception” or “Office closes at …” or “contact Steve on telephone
number…”
| |
Submitting a request
Check you have entered all the information correctly and click on the 'REQUEST' button.
If there are simple errors, an alert will appear and ask you to check and correct the information.
If there are no basic errors, the page will shortly update and show you the collection request information.
Please note:
- Postcal code is necessary for most locations, but there are some countries where DHL does not require postal codes. If a postal code is definitely required, an alert will confirm this.
- You may request the agent to indicate the requester’s email as your office or vessel’s email, so that either vessel or office will receive a copy of the shipment document as well.
Suggested pickup slot
The next page shows the pickup slot that is offered by DHL, given the details entered on the previous page.
Please check the information carefully because the collection date and time may not be the same as your request. This is because the collection will be made by the local DHL agency and they may not be able to collect on certain dates and times. When there's more than a few hours difference, a warning will appear above the pickup information.
If you agree to the date and time of collection offered by DHL, then click on the CONFIRM button to place a booking.
If there's a problem with the collection date or time, you can try a different date or else contact FOBASsamples@lr.org directly. Use the BACK button to go back to the first page. You may need to re-enter the relevant information.
Please review your sample collection details below and click confirm if you would like to proceed with the booking.
Warning: DHL's offered pickup time is more than four hours later than your requested time.
Pickup Information
South KoreaINCHEON
22313
14 Jul 2023 at 10:00
14 Jul 2023 at 17:30
1
1
9345543
Queen Jessica
Tangjin
Agent Information
South KoreaAlpha Shipping
John Smith
Office C10, Jones Business park
Merchant Road
INCHEON
22313
South Korea
+99 123 456 789
john.smith@example.com
ship.contact@example.com
Confirmed pickup slot
The page will update and confirm that the booking has been accepted by DHL. It will show how many samples to be picked up, and give an approximate window for collection.
Three documents are generated for you to download and review. The DHL driver may require copies of the Air Waybill and MSDS information.
We use DHL's Paperless Trade service, so you should not normally need to provide a copy of the proforma invoice (a copy of relevant documentation would be already been lodged with DHL). If other conditions apply, this page will mention them near the top.
Both DHL and LRGMT will be automatically alerted of the collection, you do not need to contact them, unless you change the shipment date and time
You have now completed the booking process. DHL will now collect the shipment for transportation.
The shipment cost is covered by LR FOBAS, do not make any payment to DHL
Use the buttons at the bottom of the page to create a new booking, or return to the login screen.
Your pickup has been successfully requested.
Your 1 sample will be picked up on 14 Jul 2023 between 14:00 and 18:00.
We are using DHL's Paperless Trade mechanism for this pickup, so a copy of the relevant document has already been lodged electronically with DHL.
You do NOT need to print and include the Proforma Invoice below. Click on the button to see what has been generated for this pickup.
. . . . . [previous info] . . . . .